Inbound Customer Service Representative
Boom – Plaza Centrocity Aramara, Puerto Vallarta, Jalisco
We believe in being excellent, inspiring others, and owning our work. Do you? If you approach your career with the mission of delivering greatness and building humanity, let’s talk.
is building a new team of Customer Service Phone Representatives
at our contact center
in Puerto Vallarta’s Plaza Centrocity.
This is an inbound customer service role. You will be responsible for handling incoming calls efficiently and responding to customer needs in a professional manner on behalf of our clients. You’ll do well if you’re humble, teachable, and service-oriented, and know how to have fun!
Boom helps companies grow their customer base, manage customer care, and enjoy efficient back-office support. We’re among the fastest-growing private companies in the USA, and we now have over 2,000 people on our teams worldwide, serving over a million customers per month. We’re not slowing down for anything!
- Monday to Friday, two shifts available: 8 a.m. to 4:30 p.m., and 10:30 a.m. to 7 p.m.
- Base salary from 12,500 MXN
- Paid training and opportunities for career advancement and growth
- Excellent and friendly work environment (No need to wear a uniform)
- Benefits ensured under Mexican law, including health insurance (IMSS), paid vacation, Christmas bonus, etc.
- Must speak English with at least 90% fluency and a minimal accent.
- Must have legal permission to work in Mexico.
- Basic computer and phone communication skills required.
- Prior experience in customer service or genuine passion for service preferred.
If you know someone else who would be a great candidate for this role, send them our way! As long as they’re hired and continue with us for at least one month, we’re offering a referral bonus of MXN$1,000 to ANYONE who helps us find new members of this team, whether you work for us or not!
For more job details and application instructions, please feel free to call us at 322-197-4749.